Request Stops
We have designated locations that are along a particular route but not routinely served as part of the route. If there is a "by request" listed on the schedule at a stop you need, and you are on the bus, be sure to ask the driver to stop at that location. If you want to be picked up from a “by Request” location, please call ahead of the bus arrival time, or anytime between the hours of 8 a.m. and 4 p.m., so we can be sure to let the driver know. If there is no time listed on the schedule for a particular location, but it is along the route, simply ask the driver to let you off as close as possible. The driver will stop at the safest location near your destination.
If you need us to consider a stop modification, please call the transit office at 301-722-6360. return to top
Reasonable route service modification
In accordance with guidelines provided by the Americans with Disabilities Act (ADA), it is Allegany County Transit’s policy to provide reasonable service modifications when requested to do so by individuals with disabilities who, without such modification, would not be able to fully use Allegany County Transit services, programs, or activities for their intended purpose. Requests for modifications are considered on a case-by-case basis. If you would like us to consider a reasonable service modification, please call the transit office at 301-722-6360. return to top
How to Ride the Bus
You may board our buses at any corner along any of our routes provided that the driver can make a safe stop.
Be VISIBLE at stops so the bus driver can see you waiting.
SIGNAL the bus driver to stop and to allow you to board. Whenever possible, please wait at one of our bus stop signs.
You may also request that the driver stop at any corner along the route. Please let your driver know that you want off at least one full block ahead of your stop by using the STOP REQUESTED Pull Cord.
Please be at your bus stop at least five-minutes before the bus is scheduled to arrive.
For faster service, please have your exact fare ready as you board the bus because our drivers do not carry change.
The wheelchair lift/ramp will be deployed at any stop. Any persons with disabilities will be permitted adequate time to board/disembark any system vehicle in revenue service. return to top
TRANSFERS
Please confirm with the driver as you are boarding if you need to transfer to another bus route to arrive at your destination.
There are NO TRANSFER FEES. Transfer slips are only provided should you need to change buses at a transfer point during a one-way trip.
Most transfers take place at the Fredrick Street Bus Stop (near the Queen City Plaza ) and the Country Club Mall Theaters.
Bus fare is charged for each one-way trip. return to top
SERVICE DELAYS & CANCELLATIONS
When weather conditions become unsafe or in emergency situations, service will be stopped with notice. Announcements of these notices will be made on radio stations: WCBC, WTBO, WFRB, Magic 100.5 and WFWM. Text alerts will also be sent if you are a subscriber. return to top
INFORMATION DISCLAIMER
While every effort is made to keep Allegany County Transit's website accurate and up-to-date, it may include technical inaccuracies and typographical errors. Allegany County Transit disclaims all liabilities associated with any inadvertent inaccuracies within this website. The schedules are approximations and are subject to change. This website is provided as a service from Allegany County Government with great effort made to ensure the accuracy and completeness of the contents contained herein. return to top
Text ALERTS
You can receive transit service related updates via your text messaging-enabled cell phone or by e-mail. To sign up, text "TRANSIT" to 888777 or sign up from our website below. You may unsubscribe anytime. Please be aware current standard messaging rates and fees may apply. Powered by Nixle.
Lost and Found
ACT is not responsible for items left on the bus. However, items found on the bus will be brought to the office and kept in our lost and found for one month. You may pick up your lost item, upon identification, at the Transit office during office hours 8:00 a.m.—4:00 p.m., Monday –Friday. Please call 301-722-6360 to be sure your item(s) have been found items not claimed after a one month period may be disposed of or given to charity. Contact Us
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